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If you're seeing a message that your browser's cookie functionality is turned off, it's possible that you don't have cookies enabled in your browser.

Follow these browser-specific instructions to enable cookies:

Chrome

To enable cookies in Chrome (PC):
1. Click the 'Tools' menu.
2. Select 'Options.'
3. Click the 'Under the Hood' tab.
4. Click Content settings in the 'Privacy' section.
5. Make sure 'Allow local data to be set' is selected to allow both first-party and third-party cookies.
For any given webpage, first-party cookies are cookies that are set by the site domain listed in the address bar. Third-party cookies come from other domain sources that have items, such as ads or images, embedded on the page. If you only want to accept first-party cookies, check the box next to 'Block all third-party cookies without exception.'
To enable cookies in Chrome (Mac):
1. Select Chrome > 'Preferences' on the menu bar.
2. Click the 'Under the Hood' tab.
3. Click 'Content settings' in the 'Privacy' section.
4. Make sure 'Allow local data to be set' is selected to allow both first-party and third-party cookies.
For any given webpage, first-party cookies are cookies that are set by the site domain listed in the address bar. Third-party cookies come from other domain sources that have items, such as ads or images, embedded on the page. If you only want to accept first-party cookies, check the box next to 'Block all third-party cookies without exception.'

Mozilla Firefox

On a PC to determine which version of the browser you have:
1. Open Firefox
2. Click Help
3. Click About Mozilla Firefox and the version number is displayed.
To enable cookies in Mozilla Firefox 3.x.x (PC):
1. Click 'Tools' > 'Options.'
2. Click 'Privacy' in the top panel.
3. Set 'Firefox will': to 'Use custom settings for history.'
4. Check the box next to 'Accept cookies from sites to enable cookies,' or uncheck it to disable them.
5. Click OK.
To enable cookies in Mozilla Firefox 2.x.x (PC):
1. Click 'Tools' > 'Options.'
2. Click 'Privacy' in the top panel.
3. Select the check-box labeled 'Accept cookies from sites.'
4. Click OK.
To enable cookies in Mozilla Firefox (Mac):
1. Go to the Firefox drop-down menu.
2. Select 'Preferences.'
3. Click 'Privacy.'
4. Set 'Firefox will': to Use custom settings for history.
5. Check the box next to 'Accept cookies from sites to enable cookies,' or uncheck it to disable them.
6. Click OK.

Microsoft Internet Explorer 7 or 8

1. Open Internet Explorer
2. Select 'Tools'
3. Select 'Internet Options'
4. Select 'Privacy' (from the top menu of the Internet Options box)
5. You should see that the security is set at 'Block All Cookies.'
6. If the security is set to 'Block All Cookies' you will need to reduce the security to High by sliding the security bar downwards.
7. Once you have adjusted the setting click 'Apply' at the bottom right of the menu box.

Pilates Anytime will never allow you to log in if the security is set to 'Block All Cookies.'

Internet Explorer 6

1. Click Start > Control Panel. (Note: with Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
2. Click the Advanced button.
3. Select the option 'Override Automatic Cookie Handling.'
4. Select the 'Accept' or 'Prompt' option under 'First-party Cookies.'
5. Select the 'Accept' or 'Prompt' option under 'Third-party Cookies.' (Note: if you select the 'Prompt' option, you'll be prompted to click OK every time a website attempts to send you a cookie.)
6. In the Internet Options window, click OK to exit.

Safari

To enable cookies in Safari:
1. Go to the Safari drop-down menu.
2. Select 'Preferences.'
3. Click 'Privacy' in the top panel.
4. Under 'Block Cookies' either select the option 'From third parties and advertisers' or 'Never".

Still Having problems?
If you've already checked that your cookies are enabled, and you're still seeing an error message that your browser's cookie functionality is turned off, try opening a new window in your browser. Sometimes using tabs in a single browser instance can cause your cookies to stick.
After having tried all of the above, if you are still receiving the error message then you can try clearing your cache and deleting your cookies. This will impact all the saved settings from other programs and should be considered a last resort.
If you are trying the above you are still having problems, please email us with the following information:
1. Operating system (e.g. Windows 7)
2. Browser used (e.g. Safari)
3. Security software used, if any (e.g. Norton Internet Security 2010)

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