Password Reset

How do I reset my password?


There are two ways to reset your password:

Online. To reset your password through your account online (the easiest and quickest way), click on Forgot your password?, which appears on the Sign In page, and answer the questions to reset your password.

Contact Us. Send us an email or call us at (424) 241-0269.

Does this answer your question?


Comments

Hi,
Can you please reset my password so I can log in to the app
Thanks
Franziska ~ I have sent you an email with your new password.
Hi, I have managed to log myself out of the app again. Could you reset my password again please?
Thanks
Franziska ~ I have sent you an email with your temporary password. After you login, you can change it to something more secure by going to Basic Account Info under My Account.

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