Unable to set profile pic

Ok..I know its not super important but I am struggling to crop my profile pic. When I add a photo it comes up needing to be cropped with a small square at the top that is supposed to allow you to drag it for cropping. Thing is..my square does not respond to anything so I end up with a photo of a blobby colour (whatever is inside the square at that time) instead of my face.

Any suggestions to what I may be doing wrong?
Pauline ~ Please email us at support@pilatesanytime.com and we can help you. You can also send us the photo you are trying to upload and we can crop it to the correct dimensions for you.
1 person likes this.
Thanks Gia - will do so now.

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