Troubleshooting for Streaming Video Players

1. Restart Your Streaming Video Player
Never underestimate the power of a restart!
The number one way to fix most problems with video playback is to restart your device.
Depending on what kind of streaming media player you're using, there will be a different way to restart it. It usually involves finding the Restart or Reboot option in the menu system.

Did this fix your problem?

2. Check Your Speed
3. Try a Different Device

Older Devices?

See our Minimum Streaming Requirements.

Other Devices